How to Become a Patient Access Representative in Utah

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If you are looking for a career change that combines administrative duties with healthcare, becoming a patient access representative in Utah might be right up your alley.

This rewarding career gives you the opportunity to help people navigate a medical office or hospital setting, schedule appointments, and provide excellent customer service.

For more information on how to become a patient access representative in Utah, keep reading our list below.

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Get information on Patient Access Representative programs by entering your zip code and request enrollment information.

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Steps to Become a Patient Access Representative in Utah

1. Research Patient Access Representative opportunities in your region

Depending on where you live in Utah, it can be more or less challenging to find open roles for Patient Access Representative jobs.

If you want to become this kind of professional, it is important to make sure that you will have opportunities in your specific region after graduating from a program or heading into the workforce.

To save time and money, doing this research upfront can help you avoid getting into a position where your certification is virtually useless or you can’t seem to land a job in a highly competitive field in your area.

2. Shadow a Patient Access Representative if possible

If you are still in high school or graduated not too long ago, you may be able to shadow potential careers in patient access representative roles.

This way, you can get a feel for the types of responsibilities and rewards that this role has before you even start a course or apply for the job.

Calling local hospitals and seeing if they would be willing to let you shadow a patient access representative for a shift can help you build connections with the hiring team at that hospital as a serious future job candidate.

3. Complete a Patient Access Representative training course

Whether you complete a program for Patient Access Representative skills online or in person, this will give you a leg up on other candidates who lack this training.

If you have never worked as a patient access representative or medical assistant, this training will show potential employers that you have all of the necessary skills in your toolbox to be confident and prepared on your first day on the job.

Since no employer likes to take a gamble on a new candidate, hiring managers will appreciate that you have some training under your belt even if you don’t have a lot of experience.

4. Gain customer service experience

Even if you decide to take a course in Patient Access Representative skills, getting a part-time job in customer service before you start applying to Patient Access Rep roles can help you stand out from the crowd in the application process.

Customer service skills are useful in a range of fields, including patient access and medical administration.

As you hone your customer service skills in a retail job or related field, you will be one step closer to transitioning to your new career as a Patient Access Representative.

5. Work in medical office administration

If you don’t quite meet the criteria that hiring managers want for patient access rep roles, you might be able to still kickstart a career in medical administration while you are brushing up on your training.

For most medical office administration roles, you will just need a high school diploma or GED and some customer service experience.

This role is less specialized than patient access representative roles, so it may be easier to break into the field this way.

6. Apply for Patient Access Representative openings in your area

Once you have the appropriate training and qualifications for Patient Access Representative openings, you can start sending out your resume and applying to jobs in the field.

7. Interview for Patient Access Representative roles

When interviewing for Patient Access Representative jobs, you should present yourself professionally and wear professional clothes to the interview.

Highlight your customer service experience, education, and ask thoughtful questions about the job duties to stand out from other applicants.

8. Land your first Patient Access Rep job

After all of your hard work following these steps, you should be able to get your first job offer for a Patient Access Representative role.

Now, it’s time for the most exciting part of the journey–working in the field that you wanted to enter!

Salary

In the state of Utah, you’ll find that patient access representatives tend to make between $43,387 to $53,296.

This is based on the level of experience and other factors, so it does vary.

Annual Salary Range:
$43K
$47K
$53K

Average Salary of Patient Access Representatives in Utah

City NameSalary
Salt Lake City$48,340
South Jordan$48,122
Provo$46,334
Sandy$48,209
Orem$46,334
Ogden$46,682
West Jordan$48,166
Layton$46,508
Logan$46,027
St. George$50,466
* Salary information last updated 2024

Regional Salary in Utah

RegionEmployedAvg. Annual SalaryAvg. Hourly PayTop 10% Annual SalaryBottom 10% Annual Salary
Ogden-Clearfield, UT130$49,200$23.66$72,650$33,950
Provo-Orem, UT130$43,530$20.93$61,500$30,250
St. George, UT40$48,140$23.14$76,610$30,230
Salt Lake City, UT830$63,300$30.43$103,980$38,540
* Salary information based on the May 2023 Occupational Employment Statistics (OES) Survey for Medical Records Specialists, OCC Code 29-2072, BLS.
* Employment conditions in your area may vary.

Frequently Asked Questions

Do I need any certifications to become a patient access representative in Utah?

In Utah, you usually just need a High School Diploma or GED and a combination of medical assistant and customer service experience to qualify for a patient access representative role.

If you have completed a Patient Access Representative certification online, it can help you land an entry-level role with no experience.

Even so, most employers want candidates who have some customer service or medical administration experience so they are ready for the fast-paced, customer-facing environment.

How many years of education and experience do I need to become a patient access representative in Utah?

To become a patient access representative in Utah, it can be helpful to have at least six months to one year of experience in customer service, medical assistance, or medical office administration.

Can I become a patient access representative without an H.S. Diploma or GED in Utah?

Without an H.S. Diploma or GED in Utah, you may have a hard time landing a role as a Patient Access Representative.

A diploma or GED is usually recommended in job listings for this role, if not required.

What types of companies hire patient access representatives in Utah?

For patient access representative openings in Utah, you can review career opportunities at hospitals, medical offices, private practices, and more.

Generally, any company or organization that deals with healthcare in a customer-facing capacity will need patient access reps to schedule appointments and provide great customer service.

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